ABOUT US

Decades of experience and excellence in cleaning services Cochin

Smart Serve is a pioneer in the facility management service industry in Kerala. Established in 1990 , then going by the name House Master Services, our group has been in the hospitality and facility management industry for over two decades, providing valuable cleaning services, housekeeping services, office cleaning, property management etc through more than 500 well trained employees scattered around Kerala. We provide all aspects of facility services, taking the pressure off owners by providing a one stop shop modelled solutions. Our services include: Housekeeping and Sanitation; Operation of Industrial, Office and Hospital canteens; Guesthouse management; HR & Payroll Services and Property management services targeting Non Resident Indians with property in Kerala. Smart Serve provides you personalised solutions to your needs & requirements. We deliver assistance to solve all types of facility management issues through our dedicated on site team. Our low cost processing system will never be a burden for your business. We hold our commitements high, and are dedicated in keeping our customers happy and satisfied.

OUR CLEANING SERVICES

Offering you the best facility management services

HOUSEKEEPING AND HYGIENE SOLUTIONS

Smart Serve takes on extensive cleaning of commercial, retail, office, home and industrial properties. Our dedicated experienced staff use the latest and best in class equipment like the Wizard Tyoe & RE 43 scrubbing machines, Jet Drainage cleaners and more. Our house and apartment cleaning wing undertakes routine cleaning, deep cleaning and move in/out cleaning for individual customers.

F&B SOLUTIONS-INDUSTRIAL & HOSPITAL CATERING SERVICES
F&B SOLUTIONS-INDUSTRIAL & HOSPITAL CATERING SERVICES

We provide effective canteen services with healthy, tasty quality food and warm service to various Industries & Hospitals, managing office pantries, students canteens, guest house operations, special occasions etc. We focus on providing, healthhy, hygienically prepared innovative varieties of food. Our clientele includes Malayala Manorama Aroor, Hindustan Organic Chemicals Ltd, Institute of Management in Government, MRF Ltd and Reserve Bank of India.

BUILDING MAINTENANCE
BUILDING MAINTENANCE

A well-maintained workplace improves employee efficiency, and leaves a good impression on people. Our services include but aren’t limited to: general building maintenance, electrical, plumbing, painting, carpentry, fire and any other services required by our clients. We develop personalised solutions to deliver strategically scheduled and productive property service and maintenance to our clients.

PROPERTY MANAGEMENT SERVICES

Our property management service division focuses on Non-Resident customers who own and rent out their apartments/villas in India but struggle to manage the affair. Smart Serve extends a helping hand to professionally manage the up-keep and maintenance of their residential units. We provide tenant management on behalf of the landlord, payment of statutory and other dues and any other service the client requires.

OFFICE SERVICES

Smart Serve supplies a variety of services for offices from providing personnels to handle all the front office, reception and secretarial work at your office/ establishment to arranging places of stay for official and residential purposes. We undertake payroll services for clients who wants to outsource their human resources.

PERSONALISED SOLUTIONS
PERSONALISED SOLUTIONS

We cater to your needs, providing you personalised expertise on all your facility and property management issues. Our experienced and courteous team are ever ready and ever helpful to all your needs, thus making you more focused on your core competence.

OUR VALUES

What guides & defines us

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Accommodation & adaptability to client's needs.

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Exceptional service & product quality.

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Timely delivery of our service.

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Honesty & Transparency.

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Appropriate financial apportionment & accountability

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Validate & incorporate new & emerging technologies.

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Customer trust

SPECIALIZATION

What we do best

Property Management Services for NRI
Property Management Services for NRI
Rest assured, your property will be looked after well
Housekeeping and Hygiene Services
Housekeeping and Hygiene Services
We’ll keep your home /office in pristine conditions
F&B Services for Industries, Hospitals, Offices and Educational Institutions
F&B Services for Industries, Hospitals, Offices and Educational Institutions
Catering tasty, healthy, and hygienic food
Personalised Solutions
Personalised Solutions
Get clear, unique solutions
Scheduled and Accurate Maintenance
Scheduled and Accurate Maintenance
On time, everytime

OUR MISSION

What we aim to achieve

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Customer Satisfaction is our highest priority

We aim to please. Accomplishing all our jobs with the utmost perfection, we have a track record of more than 4500 satisfied clients.

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Trying to be Innovative in each of our endeavors

Taking service to the next level, we use the most advanced and innovative cleaning techniques and techs to give you unparalleled service.

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To be achievement driven & result focused

Our solutions are personalised for you. We focus on giving you the best service, within the right time frame, with perfection and simplicity.

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To Maintain high ethical & professional standard

With over two decades of experience behind us, we use our team to skillfully suit your needs with professionalism and integrity.

“Discovery is seeing what everybody else has seen, and thinking what nobody else has thought”.

– Albert Szent-Gyorgyi

Customer Satisfaction : What we pride in

Clarity in individuality

We recognise that every customer is unique, with their own individual needs and wants. We are dedicated to working with our customers to understand what’s most important to them, and then working hard to provide those services. It is our versatility that allows us to deliver to such a wide range of customers around the world. With over two decades of experience behind us, we tend to the needs of our customers with attention to specific requirements and skillfully produce a service solution best suited for them. Providing them with the best in class service has always been a priority. Our list of over 4500 satisfied and happy clients accounts this fact.